Last updated: June 10, 2026

Terms of Service

These terms govern use of LedgerGuard during private beta and marketplace preparation.

1. Service

  • LedgerGuard is a reconciliation tool for service businesses using Jobber and QuickBooks Online. The service detects duplicate customers, payout and deposit mismatches, invoice sync gaps, and related books-health issues.
  • LedgerGuard provides guided, suggest-only fixes. It does not automatically merge customers or make accounting decisions for you.
  • The service is currently in private beta. Features, pricing, and availability may change as the product is prepared for marketplace review and general availability.

2. Accounts and access

  • You are responsible for keeping your account and connected systems secure and for ensuring that anyone using LedgerGuard on your behalf is authorized to do so.
  • You must not use LedgerGuard to access data you do not own or are not authorized to manage.
  • If a connected provider account is disconnected, LedgerGuard may stop syncing that provider immediately and may retain prior audit history as described in the Privacy Policy.

3. Customer data and provider actions

  • By connecting Jobber or QuickBooks Online, you authorize LedgerGuard to read and cache the provider data needed to operate the service.
  • Some approved duplicate-client fixes may call Jobber APIs such as clientEdit and clientArchive. You must review and approve those actions before they run.
  • QuickBooks customer merges are shown as manual instructions because QuickBooks does not provide a merge API for this workflow. You are responsible for completing and verifying manual steps in QuickBooks.

4. Billing

  • Paid plans are billed through Stripe. Current planned tiers are Solo, Crew, and Bookkeeper, with a 14-day card-required trial.
  • Subscription changes, cancellations, failed payments, taxes, and invoices are handled through Stripe Checkout and the Stripe Customer Portal.
  • Fees are non-refundable except where required by law or explicitly agreed in writing.

5. No professional advice

  • LedgerGuard is software, not an accounting firm, tax advisor, bookkeeper, attorney, or financial advisor.
  • Findings, confidence scores, emails, and fix plans are decision-support information. You remain responsible for reviewing your books, provider records, tax filings, and customer data.

6. Acceptable use

  • Do not misuse the service, interfere with its operation, attempt unauthorized access, scrape or resell the service, or use it in violation of laws or provider terms.
  • Do not submit secrets, credentials, or data from third parties unless you have authority to do so.

7. Availability and beta limitations

  • LedgerGuard may be unavailable because of maintenance, provider outages, rate limits, preview software behavior, or beta-stage changes.
  • We may suspend or limit access if use creates security, reliability, legal, billing, or provider-compliance risk.

8. Liability

  • To the maximum extent allowed by law, LedgerGuard is provided as-is and as-available.
  • LedgerGuard will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption.
  • Our total liability for any claim related to the service is limited to the amounts paid to LedgerGuard for the service in the three months before the claim.

9. Changes and contact

  • We may update these terms. Material changes will be posted on this page or communicated through the product.
  • Questions about these terms can be sent to support@ledgerguard.app.